Question2Replies23Views×Close popovervenkat v (venkatv8918) Tech-R Tech-R IN View ProfileSend Message venkatv8918 Member since 2021 2 posts Tech-R Posted: January 17, 2021Last activity: January 18, 2021Posted: 17 Jan 2021 0:36 ESTLast activity: 18 Jan 2021 3:28 EST not able to routng on Assignment2 to user2.Hi , iam fresher.I have created one Process FlowStart->Assignment1->Assignment2->End 1.Assignment1(csr):-is completd by user1(Csr) .User1 is Routing to current operator. 2.assignment2(Analyst):- in this i want to routing to User2(Analyst). ,Route To->Operator , Operator : Test_Analyst@pega.com But I am not able to routng on Assignment2 to user2Process Flow:-.Assignment2:-***Edited by Moderator: Pooja Gadige to change category from General to Product, add platform capability tag, product details tag*** Pega Platform Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 1 month agoPosted: 18 Jan 2021 3:01 EST×Close popoverSanthosh Ranga (SanthoshRanga) Luxoft Senior Consultant Luxoft IN View ProfileSend MessageSanthoshRanga Luxoft replied to venkatv8918@venkatv8918 Hi Venkat,Could you check once if you have any instance of class Assign-Worklist with case ID created ? Posted: 1 month agoPosted: 18 Jan 2021 3:28 EST×Close popoverPrakash Deep Rai (PrakashDeep) Aaseya IT Services Pvt LTD Prakash Deep Rai Aaseya IT Services Pvt LTD IN View ProfileSend MessagePrakashDeep Aaseya IT Services Pvt LTD replied to venkatv8918@venkatv8918 Hi Venkat,Is Test_Analyst@pega.com is an actual operator ID or the email Id of the operator you want the case to be assigned?