Question
Not Able to run dispatcher portal
Hi All,
I have recently installed field service 8.2,and followed steps for configurations as per user guide. I have created issues ,service territories, dispatcher, Field workers ,Customers, service. But when I run dispatcher portal on the first screen itself after entering all details I get error "Location is not falling under dispatcher's service territory."
I have added coverage location as US in service territory ,and has provided address of US itself.
Please can some one help me with this.
Thanks in advance.
You have to make sure that the selected location is mapped to a service territory that is not associated to dispatcher. Please cross check the configuration and let us know.