Question
Not able to run PLA
I downloaded Pega Log analyzer from PDN and unzipped using Winzip, Ran Startup.bat,and tried to click on PLA link. i am constantly receiving below error on screen. Can any one suggest if I am missing any steps?
- Make sure the web address http://localhost:18080is correct.
- Look for the page with your search engine.
- Refresh the page in a few minutes.
***Edited by Moderator Marissa to update platform capability tags****
Thank you for the response Carissa. I tried to run Startup.bat but it says that is blocked for my group policy. I am on OS Windows 10. Our technical support team indicated that this may be an OS support issue. Is PLA packages supported for Windows 10?
Hi Lakshmi,
Today i downloaded the PegaLogAnalyzer from this location and i am able to start it successfully in my Windows 10 machine. As per your screen shot it points to PLA_With_Jre_1.0.23 folder but my download media has below folder structure,
C:\Users\XXX\Downloads\PegaLogAnalyzer\PLA_With_Jre>startup.bat
Use Packaged Java
Using CATALINA_BASE: "C:\Users\XXX\Downloads\PegaLogAnalyzer\PLA_With_Jre\Software\tomcat"
Using CATALINA_HOME: "C:\Users\XXX\Downloads\PegaLogAnalyzer\PLA_With_Jre\Software\tomcat"
Using CATALINA_TMPDIR: "C:\Users\XXX\Downloads\PegaLogAnalyzer\PLA_With_Jre\Software\tomcat\temp"
Using JRE_HOME: "C:\Users\midtu\Downloads\PegaLogAnalyzer\PLA_With_Jre\Software\jre"
Using CLASSPATH: "C:\Users\XXX\Downloads\PegaLogAnalyzer\PLA_With_Jre\Software\tomcat\bin\bootstrap.jar;C:\Users\XXX\Downloads\PegaLogAnalyzer\PLA_With_Jre\Software\tomcat\bin\tomcat-juli.jar"
So you can download it from the above shared location and have a try.
Regards
Mahesh M
When you ran startup.bat, did a popup window open with the Tomcat startup details? It should includes messages about deploying the web application, connecting to the database, and the startup time.