Not able to see Next Best Action settings in Designer Studio
After deployment of Pega Marketing product, I was not able to see the Next Best Action setting in the latest version of Pega marketing. Do we need to deploy additional packages/ additional settings? (or) Is Next Best Action settings deprecated in the latest version of Pega marketing?
The PegaMarketingNBAA app (lets call it Legacy) is a older version of Next Best Action Advisor and the new NBAA has been re-architected to be built on top of Customer Service. The Pega Marketing for Communications v7.31 is using the new NBAA on Customer Service as the legacy version is retired and there is no active development being done on it though it is supported incase of any issues/bugs.
Out recommendation is to consider and plan moving to the new NBAA application which will require some re-implementation as it involves significant architectural changes.