Question9Replies664Views Giridhar_Metikal Member since 2014 95 posts Instellars Global Consulting Posted: December 5, 2016Last activity: December 21, 2016 Closed Solved Not able to submit hyperlink in Rich Text EditorHi All,I want to attach a hyperlink in Rich Text Editor. I am not able submit the hyperlink pop-up in Rich Text Editor? PFA doc for details.Can somebody help me on this?Thanks in advance.***Updated by moderator: Lochan to add SR details*** User Interface SR Created ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoShashidhar_Palle PEGA replied to Giridhar_MetikalHi Giridhar, I believe you selected the text and configured the link. I tested the scenario in my local and able to get the link enabled. Tested in 7.2.1. It seems you are doing it inside a Grid Row, is it specific to Grid ? Can you test this outside of the grid. Check for any JS exceptions. Posted: 3 years agoGiridhar_Metikal Instellars Global Consulting replied to Shashidhar_PalleHi Shashidhar_Palle, Yes. In my case, the Rich Text Editor is specific to Grid row context. On click of 'OK', I see the below JS exception. However, this is working fine outside the grid. Posted: 3 years agoGiridhar_Metikal Instellars Global Consulting replied to Giridhar_MetikalHi All, Can anyone help me on the above issue? Thanks in advance. Posted: 3 years agoShashidhar_Palle PEGA replied to Giridhar_MetikalHi Giridhar, Even I'm able to observe this issue. When searched, this looks to be an issue with CKEditor. To confirm the same, raise an SR with GCS. https://dev.ckeditor.com/ticket/9005 Posted: 3 years agoLochan_DV MOD replied to Giridhar_MetikalHi Giridhar, Let us know if you do log an SR for this and its ID. That way we can track it and follow-up this discussion with the resolution. Regards, Lochan | Community Moderator | Pegasystems Inc. Posted: 3 years agoGiridhar_Metikal Instellars Global Consulting replied to Giridhar_MetikalYes. I have raised an SR number. The SR ID is SR-B8469 Posted: 3 years agoLochan_DV MOD replied to Giridhar_MetikalThanks Giridhar! I have updated your original post above to reflect this information! Regards, Lochan Posted: 3 years agoJillHaria CAPGEMINI replied to Giridhar_MetikalHi, I am facing the same issue in Pega 7.1.6. Can you please let me know the solution provided by the team. Thanks, Jill Accepted Solution Posted: 3 years agoLochan_DV MOD replied to JillHariaHello! Upon reviewing the corresponding SR, we see that it has been resolved. SA-31533 was created as a result of the investigation. Please reference that if you have the same question. Regards, Lochan | Community Moderator | Pegasystems Inc.