Question5Replies1585Views×Close popoverPonnusamy Sowmya (Sowmya07) Cts Cts US View ProfileSend Message Sowmya07 Member since 2010 20 posts Cts Posted: November 1, 2019Last activity: November 1, 2019Posted: 1 Nov 2019 3:59 EDTLast activity: 1 Nov 2019 5:57 EDT Closed Solved Not able to unlock the locked ruleset versionWe are not able to unlock a locked ruleset version as we are not aware of password associated with it.Is there any other way to unlock this version. We need to delete this version but it's not allowing.Please advise.Thanks,Sowmya Low-Code App Development ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 1 Nov 2019 4:22 EDT×Close popoverBasil (Vasilii) Pozdeev (vaspoz) BPM Company Senior System Architect BPM Company NL View ProfileSend Messagevaspoz BPM Company replied to Sowmya07Can you change the application rule where this RS is mentioned? If yes, then you can just create new RS and replace MELGSMProdSupport ruleset in the application rule. Posted: 1 year agoPosted: 1 Nov 2019 4:55 EDT×Close popoverPonnusamy Sowmya (Sowmya07) Cts Cts US View ProfileSend MessageSowmya07 Cts replied to vaspozWe can't change the application rule.This ruleset is already in Production region. Posted: 1 year agoPosted: 1 Nov 2019 5:03 EDT×Close popoverBasil (Vasilii) Pozdeev (vaspoz) BPM Company Senior System Architect BPM Company NL View ProfileSend Messagevaspoz BPM Company replied to Sowmya07The application rule is secured by a password and you don't know it? the fact that the ruleset is in prod is not the reason to not just remove it from the application rule. Accepted Solution Posted: 1 year agoPosted: 1 Nov 2019 5:16 EDT×Close popoverVikash Ranjan Karn (Vikash Karn) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileSend MessageVikash Karn PEGA replied to Sowmya07Hi Sowmya, you can try the below approach to do this: - create an activity in class "Rule-RuleSet-Version" as your ruleset version is an instance of this class. - add a step of obj-open-by-handle and open the instance of the ruleset for which you want to reset the password (you can check the pzInsKey of the ruleset from the xml of the ruleset). -add a step of property-set and change the below property values: pxversionpassword = "" (to set the password field to empty) pyVersionSecure = false (to view lock and save button instead of unlock and save button). Run this activity and the ruleset version will be unlocked. Hope this helps. Regards, Vikash Posted: 1 year agoPosted: 1 Nov 2019 5:57 EDT×Close popoverPonnusamy Sowmya (Sowmya07) Cts Cts US View ProfileSend MessageSowmya07 Cts replied to Vikash KarnThanks Vikash for your help.