Question

3
Replies
112
Views
Close popover
Ivan Szelengowicz (IvanS172)
Kaiser Permanente

Kaiser Permanente
US
View Profile Send Message
IvanS172 Member since 2016 2 posts
Kaiser Permanente
Posted: January 3, 2018
Last activity: January 4, 2018
Closed

Not able to use ReopenWorkObject

Hi,

I am trying to use the ReopenWorkObject activity to update Resolved-Completed work objects sending them back to the last stage before case resolution. I am trying to run this activity from the navigation menu available in review mode (pyWorkActionsReview).

However, this fails as no lock is on the work object (see Java step 6 and 7 of OOTB), and attempts to use RefreshAndLock were unsuccessful.

Any advice on using this activity properly or how to place a lock on a resolved case would be much appreciated, from the navigation menu.

Thank you!

Ivan

Data Integration Java and Activities
Close popover
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 3 years ago
Close popover
Ivan Szelengowicz (IvanS172)
Kaiser Permanente

Kaiser Permanente
US
View Profile Send Message

Hi Deva,


I was able to implement your approach successfully, thanks!


Do you know if there is a way to pass in the stage as a param to avoid a few clicks? If not, it will do for now.


Thanks again!


Ivan

Posted: 3 years ago
Close popover
Devarajulu Prathapaneni (Deva_Prathapaneni)
Cognizant
Tech Lead
Cognizant
SE
View Profile Send Message

Hi Ivan,


I think you can debug how pega is not handling onclick of that button. But better option is using OOTB button as it is.


Thanks,


Deva.
Share this page Share via LinkedIn Copying...
Copied!