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HCLTECH
Posted: December 13, 2017
Last activity: December 13, 2017
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Not returning connection 6 for database "pegarules" to the pool as it previously encountered the following error
I'm seeing this error in production log file.
Due to this users are unable to create case and search cases in portal getting below error
Status: fail
Message: There has been an issue;please consult your system adminstrator
operator ID : xxxx
requestor ID: yyyyyy
Engine Version :PegaRULES 7.2.0 ML1(coreAssemblyCached_721_916)
can someone please advise why we are getting this error and what could be the resolution?
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Hi,
Please share complete stack trace from pega rules logs, we need to see caused by error to suggest something.