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Murugeswari Ramar (MurugeswariR)
HCLTECH

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MurugeswariR Member since 2016 4 posts
HCLTECH
Posted: December 13, 2017
Last activity: December 13, 2017
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Not returning connection 6 for database "pegarules" to the pool as it previously encountered the following error

I'm seeing this error in production log file.

Due to this users are unable to create case and search cases in portal getting below error

Status: fail

Message: There has been an issue;please consult your system adminstrator

operator ID : xxxx

requestor ID: yyyyyy

Engine Version :PegaRULES 7.2.0 ML1(coreAssemblyCached_721_916)

can someone please advise why we are getting this error and what could be the resolution?

***Moderator Edit: Vidyaranjan | Updated Categories***

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