Question1Replies1872Views×Close popoverMurugeswari Ramar (MurugeswariR) HCLTECH HCLTECH IN View Profile MurugeswariR Member since 2016 4 posts HCLTECH Posted: December 13, 2017Last activity: December 13, 2017Posted: 13 Dec 2017 1:22 ESTLast activity: 13 Dec 2017 6:08 EST Closed Not returning connection 6 for database "pegarules" to the pool as it previously encountered the following errorI'm seeing this error in production log file.Due to this users are unable to create case and search cases in portal getting below errorStatus: failMessage: There has been an issue;please consult your system adminstratoroperator ID : xxxxrequestor ID: yyyyyyEngine Version :PegaRULES 7.2.0 ML1(coreAssemblyCached_721_916)can someone please advise why we are getting this error and what could be the resolution?***Moderator Edit: Vidyaranjan | Updated Categories*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPosted: 13 Dec 2017 6:08 EST×Close popoverSudhakar Reddy Yaparla (SudhakarReddy) PEGA Principal Technical Solutions Engineer Pegasystems Inc. IN View ProfileSudhakarReddy PEGA replied to MurugeswariRHi, Please share complete stack trace from pega rules logs, we need to see caused by error to suggest something.