Question 1 Replies 1894 Views × Close popover Murugeswari Ramar (MurugeswariR) HCLTECH HCLTECH IN View Profile Send Message MurugeswariR Member since 2016 4 posts HCLTECH Posted: December 13, 2017 Last activity: December 13, 2017 Posted: 13 Dec 2017 1:22 EST Last activity: 13 Dec 2017 6:08 EST Closed Not returning connection 6 for database "pegarules" to the pool as it previously encountered the following error I'm seeing this error in production log file. Due to this users are unable to create case and search cases in portal getting below error Status: fail Message: There has been an issue;please consult your system adminstrator operator ID : xxxx requestor ID: yyyyyy Engine Version :PegaRULES 7.2.0 ML1(coreAssemblyCached_721_916) can someone please advise why we are getting this error and what could be the resolution? ***Moderator Edit: Vidyaranjan | Updated Categories*** Case Management × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 13 Dec 2017 6:08 EST × Close popover Sudhakar Reddy Yaparla (SudhakarReddy) PEGA Principal Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message SudhakarReddy PEGA replied to MurugeswariR Hi, Please share complete stack trace from pega rules logs, we need to see caused by error to suggest something.