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Ashfaaq Mahroof (Ashfaaque)
Virtusa

Virtusa
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Ashfaaque Member since 2015 13 posts
Virtusa
Posted: February 11, 2020
Last activity: February 11, 2020
Posted: 11 Feb 2020 5:16 EST
Last activity: 11 Feb 2020 5:24 EST
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Notification to Parent case when updating the child

We have a requirement where when we are updating a child case, a notification is sent to the Parent case stating that the child case is updated. 

The approach that we are following is, we are opening the parent object and adding a review note flow and a notification attachment.

The question is, do we have a certain SLA in pega on the max time it should take to add the attachment.

We have given the ability to add maximum 20 child cases to a parent case. The performance testing team wants to know if there is a certain time threshold for the parent case to receive the notification.

Pega Platform 7.2.2 Enterprise Application Development Dev/Designer Studio Financial Services Senior System Architect
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