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JagannathR8869 Member since 2016 43 posts
DXC Technology
Posted: May 28, 2018
Last activity: May 31, 2018
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Now Processing queue entries with older last execution date timestamp

Dears,

In pr_sys_queues_sla, we have a lot of Now-Processing status entries of agent Pega-ProCom:ServiceLevelEvents ,

which have an old last execution timestamp.

Their max attempts is 1 and current attempt is 0. Further they all have crossed their minimumdatetimeforoprocessing.

a.) Why these are not moving to broken-process by Pega OOTB.

b.) Will these entries though older execution timestamp still hold on to db connections and have an alive thread ?

regards,

Jagan

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