Posted: 31 Jan 2017 15:10 EST Last activity: 14 Apr 2017 7:46 EDT
NPE while trying to add a step (flow) to a stage
I'm trying to add an existing flow to a step of one of my stages. When I click away (triggering a save) or click the save button I get an NPE error on the screen. I'm blocked from doing any development in this area because I can't add new flow or existing flows.
After tracing the issue I can see that the CaseTypeStages.pyStage().pyProcesses().pyFlowName is blank. This property is used on step 1 of pzSetStepTempProperties to call Obj-open. The obj-open fails because the flow name is blank. pyFlowName has a value for things that I configure previously (weeks/months ago) but for anything new it is missing.
Is it happening on 7.2.2? If yes, I have faced the similar behaviour on 7.2.2 and raised a bug sometime back. Here is the reference id BUG-270217 which can help you in investigating this behaviour through the SR.
You're right, the bug details can only be accessed by Pega employees. Since you have an SR open, please add this request on the SR. I will also add in a Pulse post on the SR so that the engineer can connect these 2 threads. In case you feel that this should be addressed with an increased priority, we suggest that you contact your Pega Account Executive.