Question6Replies838Views TakeshiI5816 Member since 2019 68 posts Ito Posted: September 25, 2019Last activity: September 27, 2019 Closed Obtain transport object = FailedI'm on implementation of Pega Marketing following the instructions in the "Pega Marketing Implementation Guide 8.2".As I proceed the step of " Creating a prospect class section" ,We are getting Test connectivity fail status at "Obtain transport object" step.1)What does Obtain transorport object mean??2)At password field and userID of Sender section,what value I should enter??It's password of email account?? Pega Marketing Pega Platform ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoTakeshiI5816 Ito replied to TakeshiI5816Please help me!! Posted: 1 year agomojjs PEGA replied to TakeshiI5816Hi Takeshi, At password field and userID of Sender section, You have to provide the password of the email id. Then do test connectivity Posted: 1 year agoTakeshiI5816 Ito replied to TakeshiI5816Thank you for reply mojis!!!! I think password of the email id is id to login email account?? Is it correct?? Posted: 1 year agomojjs PEGA replied to TakeshiI5816Yes Takeshi.. Posted: 1 year agoKokiS215 Satake replied to mojjsHey I face the same problem. Do I need to grant any special access role to the operator who creates the mail account? I am now changing the ruleset from the department layer to the organization layer and creating an email account using an operator with the access group set as the administrator for that application. best regards. Posted: 1 year agomojjs PEGA replied to KokiS215Hello KokiS215, If you are using gmail, You need to turn on 'Allow Less Secure Apps Access Google Account ' option. https://www.dev2qa.com/how-do-i-enable-less-secure-apps-on-gmail/ There might be similar kind of option for other mails also.