Question

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SOUVIKR2 Member since 2014 3 posts
Verizon
Posted: 3 months ago
Last activity: 3 months 3 weeks ago

Offers are not getting generated after campaign execution in Pega Marketing v8.4

Hi Team,

 

We tried to generate offers using both multi-channel campaign and NBA  designer in Pega Marketing v8.4.

But in both the cases, the execution got successfully completed without generating offers.

We have verified there is no issue with segment data population, creation and execution of data flow and also we can see the batchOut table is getting created without having any data.

Can you kindly guide us to resolve this issue?

 

Thanks for your help.

 

Regards

Souvik

***Edited by Moderator Marissa to update product version and platform capability tags***

Pega Marketing 8.4 Case Management
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