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Bob Reawaruw (BobReawaruw)
Atos
PEGA Senior Architect
Atos
NL
BobReawaruw Member since 2018 59 posts
Atos
Posted: July 7, 2019
Last activity: July 8, 2019
Posted: 7 Jul 2019 3:02 EDT
Last activity: 8 Jul 2019 5:08 EDT
Closed

Offline configuration (tracer tool issue)

Issue:


After using the tracer tool for the native mobile iOS app, I uncheck the "Enable offline support" option. However, at each login the tracer tool keeps automatically appearing..


Steps:

Issue:

After using the tracer tool for the native mobile iOS app, I uncheck the "Enable offline support" option. However, at each login the tracer tool keeps automatically appearing..

Steps:

  1. In the access group, check "Enable offline support".
  2. Check "Enable offline troubleshooting with a browser" and save.
  3. Login to native mobile iOS app.
  4. Login to the desktop app, the tracer tool starts automatically.
  5. After the tracing is done. In the access group, uncheck "Enable offline support" and save.

Solution:

Uncheck all checkboxes in "Offline configuration" before unchecking "Enable offline support". And save.

DevOps Testing Applications Mobile
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