Offline Mobile App Synchronization error (Pega 8.4)
I tried to make an offline enabled mobile app in version 8.4 Even the most simple casetype with one text property gives a Synchronazation Error after logon.
I'm working with a PegaLabs Cloud system and offline disabled apps work correctly.
To figure this out I want to enable : synchronizationErrorTypeFilteringMode If posible, how can this be set with a PegaLabs system.
PEGA0066 alert: Mobile App Data-Sync Failure
<env name = “alerts/mobile/PRPCClientStore/synchronizationErrorTypeFilteringMode" value="NONE" />
The setting accepts one of the following values:
- NONE – No issues are logged by the system. This is the default setting.
- ALL_BUT_NETWORK_FAILURES – The system logs all failures reported by the device, except for the ones that relate to network connectivity.
- ALL_FAILURES – The system logs all failures reported by the device.
Stop and restart the server after you change the setting.
kind regards, Marius
Updated: 3 Jun 2020 2:50 EDT
Atos
NL
You could try and adjust the log level in "App studio -> Channels -> Mobile interface" and generate a new native app.
Or doing an external trace. Perhaps in doing so, you could verify if this issue is solved.
Pegasystems Inc.
PL
This unfortunately does not answer the original question. Increasing log level will indeed produce more logs, but still it needs to be answered how to actually read them. The synchronizationErrorTypeFilteringMode setting will help with that. System administrator capable of modifying prconfig.xml and/or dynamic system settings, and then applying the changes (e.g. rebooting the system) will help.