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Sivajyothi Jannu (SivajyothiJ)
Web.com

Web.com
IN
SivajyothiJ Member since 2016 1 post
Web.com
Posted: November 20, 2020
Last activity: November 20, 2020
Posted: 20 Nov 2020 11:30 EST
Last activity: 20 Nov 2020 11:49 EST

OK Button in Inboundcall Interaction PopUp getting disabled after few seconds automatically .

Create an InboundCall which will have popup screen with an OK button in It. On click of that ok button we are running a script with Function:"hideToasterPop".

For an IncomingCall on click of OK Button the Interaction popup will get Hidden.

So,When the same incoming call is Transferred to another agent same Popup will be displayed but OK button is getting disabled after few seconds which is happening automatically.

 

Please help me with a solution to fix this behaviour.

 

Pega Platform 8.3.3 Low-Code App Development Other Industry System Architect