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RUBENV30 Member since 2017 5 posts
Cognizant
Posted: 1 year ago
Last activity: 1 year 6 months ago
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OOTB integration to UCCX

Is there an OOTB integration to UCCX at this point? Can we consider using Finesse to integrate CTI Server with Pega 8.1? If yes, what are the server paramters that we need to set on CTILink from UCCX server to establish the integration?

Pega Customer Service Data Integration
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