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PrakashC7217 Member since 2017 12 posts
Intel
Posted: February 1, 2018
Last activity: February 14, 2018
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OOTB for retrieving operator information based on operator id

I am new to Pega. We are trying to automate case creations in pega using service HTTP rule; during which we are currently hardcoding the operator information. Instead, we are thinking of passing the operator id and then identify the operatory name (for the passed operator id) and assign this to the case.

Is there a (OOTB) method to retrieve the operator information based on a operator id? If there isn't any OOTB method, can someone provide pointers to proceed with the implementation. Appreciate your help.

Thanks,

Prakash

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