Question2Replies1120Views KHIRODPANDA Member since 2010 23 posts Cognizant Posted: November 12, 2017Last activity: November 12, 2017 Closed Open Assignment From Email link for Pega 7.1.9HI ,I wanted to open an Assignment based on an Email Link . ( The Operator who will open the assignment is a Pega User) . What is the way to achieve this in Pega 7.1.9 ?Thanks Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoUjjwalShukla_GCS PEGA replied to KHIRODPANDAHi There, Is this something you were looking for https://pdn.pega.com/how-implement-directed-web-access Thanks, Ujjwal Posted: 3 years agoEvita_08 PEGA replied to KHIRODPANDAHi Khirod, You may use Direct Web Access to fulfill your requirement. Directed Web Access (DWA) allows anyone accessing the internet and email to process an assignment. Please use the below links to achieve this requirement: https://pdn.pega.com/sites/pdn.pega.com/files/help_v719/procomhelpmain.htm#definitions/d/directedwebaccess.htm https://pdn.pega.com/sites/pdn.pega.com/files/help_v719/procomhelpmain.htm#howto/howto2/howtodirectedwebaccess.htm?Highlight=External assignments through Directed Web Access Regards, Evita.