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KHIRODPANDA Member since 2010 23 posts
Cognizant
Posted: November 12, 2017
Last activity: November 12, 2017
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Open Assignment From Email link for Pega 7.1.9

HI ,

I wanted to open an Assignment based on an Email Link . ( The Operator who will open the assignment is a Pega User) . What is the way to achieve this in Pega 7.1.9 ?

Thanks

Case Management
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Moderation Team has archived post
Posted: 3 years ago

Hi Khirod,


You may use Direct Web Access to fulfill your requirement. Directed Web Access (DWA) allows anyone accessing the internet and email to process an assignment. 


Please use the below links to achieve this requirement:


https://pdn.pega.com/sites/pdn.pega.com/files/help_v719/procomhelpmain.htm#definitions/d/directedwebaccess.htm


https://pdn.pega.com/sites/pdn.pega.com/files/help_v719/procomhelpmain.htm#howto/howto2/howtodirectedwebaccess.htm?Highlight=External assignments through Directed Web Access


Regards,

Evita.
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