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Posted: March 8, 2018
Last activity: April 3, 2018
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Open Case id from URL Email Body
Hi,
In my case I have to send an email. In my email I put a URL, if the URL clicked it will open case id in Pega. But I dont know how..
My question is how do I open the case id by URL in email?
Thanks,
Hi AyuputrH,
Thanks for posting on PSC,
- How to create a process to open a portal with the work object displayed on a tab -
https://pdn.pega.com/how-create-process-opens-portal-assignment-link
Alternatively,
You could leverage Pega API as well for opening a work object using a link - https://pdn.pega.com/pega-api-pega-7-platform
Refer above links, it has detailed implementations.
Hope it helps in your business implemention. Kindly notify if it does by marking this post as answered for larger Pega audience and tracking purposes.
Regards,
Asif