Question

3
Replies
3534
Views
 Jayami Dayarathna (JayamiD3)
EvonSys (Pvt) Ltd
Senior Consultant - Technology
EvonSys (Pvt) Ltd
LK
JayamiD3 Member since 2012 19 posts
EvonSys (Pvt) Ltd
Posted: October 13, 2016
Last activity: January 2, 2017
Posted: 13 Oct 2016 8:17 EDT
Last activity: 2 Jan 2017 1:59 EST
Closed

Open a case in Review Mode

Hi,

I need to open a case in review mode from report definition.

Scenario - When user click on a record in the report it should open in review mode. Currently it opened in Perform mode.

Please help.

Thank You!

Jayami

***Updated by moderator: Lochan to add Categories***

Case Management Reporting
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 4 years ago
Posted: 13 Oct 2016 22:04 EDT
Lee Pederson (pedel)
PEGA
Global Tech Enablement, Principal Instructor - LSA
Pegasystems Inc.
US

If your report is against cases it will open a case.  If the report is against assignments it will open an assignment. Sounds like you have an assignment report but want it to open in a review harness despite Security allowing the user to perform the assignment.Why?


 
Posted: 4 years ago
Posted: 14 Oct 2016 0:18 EDT
Jayami Dayarathna (JayamiD3)
EvonSys (Pvt) Ltd
Senior Consultant - Technology
EvonSys (Pvt) Ltd
LK

Hi,


Thank You for your reply.


I actually need to open an case in review mode. When user click on a case in the report it should open in review mode.


Thank You!


Jayami
Posted: 4 years ago
Posted: 2 Jan 2017 1:59 EST
Chiranjeevi Dupati (Chiranjeevi_Dupati)
Virtusa Consulting & Services Pvt Ltd
Consultant-Technology
Virtusa Consulting & Services Pvt Ltd
AU

https://pdn.pega.com/community/product-support/question/opening-case-reviewperform-mode


if you are still looking for resolution please verify the above it might be useful. If you have alreday implemented please do share the solution