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Srikanth Magatapalli (SrikanthM6360)
Infosys

Infosys
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SrikanthM6360 Member since 2016 7 posts
Infosys
Posted: March 17, 2021
Last activity: March 17, 2021

Open Case in Review mode on click.

Hi Guys,

Here I have scenario that, Have a tab "My cases", In this tab user can see all the cases but they can open in review mode.

My approach,

Call RD to get the data, in section using open by handle action to open the case. 

User able to open case but he can perform other cases as well. How can we restrict here.

Your suggestions will help me, Thanks in adv,

 

Regards,

Srikanth M.

***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags****
Pega Platform Case Management Reporting