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 Pravin Magar (PravinM) Hoverstate Senior Manager of Technology Solution
Hoverstate
US
PravinM Member since 2018 42 posts
Hoverstate
Posted: April 2, 2019
Last activity: April 11, 2019
Posted: 2 Apr 2019 0:11 EDT
Last activity: 11 Apr 2019 22:39 EDT
Closed

Open child case assignment in parent case UI

Hi,

Need design help for the below requirement

We want to open child case assignment in parent case UI. Also, we want to make a user is able to process the child case in the same UI. It's similar to a customer service case.

Thanks,

Pravin

***Edited by Moderator: Pallavi to update platform capability tags***

Case Management User Experience
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Posted: 3 years ago
Posted: 2 Apr 2019 3:29 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
FR

Hello,

Could you simulate Parent case UI by using SECTIONs based on Parent pages?
Posted: 3 years ago
Posted: 4 Apr 2019 5:38 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
FR

Well in theory your child case if based on pyWorkPage and the parent on pyWorkCover.

So I guess you could on your child case use SECTIONs based on pyWorkCover instead of default pyWorkPage
Posted: 3 years ago
Posted: 11 Apr 2019 22:39 EDT
Pravin Magar (PravinM) Hoverstate Senior Manager of Technology Solution
Hoverstate
US

Adding some more details,

As shown in the attached screen. Can you please suggest starting point for this UI customization. 

We'd prefer it if you saw us at our best.

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