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Dinesh Kumar Sundaravadivelu (DSundaravadivelu)
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Software Engineer Lead
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DSundaravadivelu Member since 2010 7 posts
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Posted: January 7, 2020
Last activity: May 1, 2020
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Open CTI Desktop Implementation Configuration - Java script object?

Hi,

I new to Pega Open CTI , I am not sure what to configure in this field "Java script object"

The Doc Pega 8.1 says "enter the JavaScript reference that is used to perform the operation." I am really not clear what js file we need to give? We have to create a custom script or the script will be shared by (CTI)Vendor?

Is there any sample doc to look , so that we can learn and make the changes?

Please share some doc to learn it. Please don't share the OpenCTI Client Side Intergration where I am not finding anything.

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