Question33Views×Close popoverJunling Huo (JunlingH) Willis Towers Watson Willis Towers Watson US View Profile JunlingH Member since 2018 1 post Willis Towers Watson Posted: February 27, 2018Last activity: February 27, 2018Posted: 27 Feb 2018 19:03 ESTLast activity: 27 Feb 2018 19:03 EST Closed open exercise system does not workWhen I click the "Open Exercise System" during online training. I got the following error.StatusfailMessageThere has been an issue; please consult your system administratorOperator IDUnauthenticated or not availableRequestor IDNo ID availableTimestampTue Feb 27 23:50:23 UTC 2018Engine VersionPegaRULES 7.20 ML0 (coreAssemblyCached_72_868)I am not sure what caused this problem since I have signed in. By the way, the first time when I signed in with the credential provided by the training materials like following, it worked. The table below provides the credentials you need to complete the exercise.RoleOperator IDPasswordCase Designerauthor@tgbrules Pega Academy ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.