Question 34 Views × Close popover Junling Huo (JunlingH) Willis Towers Watson Willis Towers Watson US View Profile Send Message JunlingH Member since 2018 1 post Willis Towers Watson Posted: February 27, 2018 Last activity: February 27, 2018 Posted: 27 Feb 2018 19:03 EST Last activity: 27 Feb 2018 19:03 EST Closed open exercise system does not work When I click the "Open Exercise System" during online training. I got the following error. Status fail Message There has been an issue; please consult your system administrator Operator ID Unauthenticated or not available Requestor ID No ID available Timestamp Tue Feb 27 23:50:23 UTC 2018 Engine Version PegaRULES 7.20 ML0 (coreAssemblyCached_72_868) I am not sure what caused this problem since I have signed in. By the way, the first time when I signed in with the credential provided by the training materials like following, it worked. The table below provides the credentials you need to complete the exercise. Role Operator ID Password Case Designer author@tgb rules Pega Academy × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.