Close popover
Mack Bryan (MackB937)
Ruletek LLC
Ruletek LLC
MackB937 Member since 2018 4 posts
Ruletek LLC
Posted: December 2, 2020
Last activity: December 2, 2020

Open link on mobile in Safari

In our mobile app our client wants to be able to click a link and preview/download an external attachment. 

On desktop we use Open URL in Window and a new window is opened and the attachment is download to the user's system. The URL is just a direct download link to an external attachment.

On mobile using the same implementation on desktop we get the following:

Link opened on mobile

Is there any suggestions on why this is occurring or a potential to open the link directly into Safari so it downloads to the native IOS downloads folder? I have tested the URL in safari and it downloads as expected.

This is our Open URL in Window config:

Open URL in Window Config

Thank you.

Pega Platform 8.1.4 Mobile