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Kensho Tsuchihashi (KenshoTsuchihashi)
PEGA
Project Delivery Leader
Pegasystems Inc.
JP
KenshoTsuchihashi Member since 2010 139 posts
PEGA
Posted: April 24, 2020
Last activity: July 28, 2020
Posted: 24 Apr 2020 0:23 EDT
Last activity: 28 Jul 2020 23:58 EDT
Solved

openAssignment action is not working with pyMobileSnapStart

Hi,

I am trying to open an assignment directly from URL link using "pyMobileSnapStart". I have created a SupportRequest work item (Class: MyCo-MyApp-Work-SupportRequest), and it is not resolved yet (assigned to someone's Worklist). pzInsKey is "MYCO-MYAPP-WORK S-1".

 

http://localhost:8080/prweb?UserIdentifier=taro.yamada&Password=cnVsZXM=&pyActivity=pyMobileSnapStart&pyShowFullPortal=true&Action=openAssignment&InsHandle=ASSIGN-WORKLIST%20MYCO-MYAPP-WORK%20S-1!OPEN

 

When I type the following strings in browser, I can log into Portal, but it is giving me a below error: Unable to open an instance using the given inputs.

NoID

Below is the help for openAssignment action. I believe I am doing the same.

openAssignment

FYI, another action, "openWorkByHandle" works just fine (see below string). It opens this S-1 work item successfully by Review Harness.

 

http://localhost:8080/prweb?UserIdentifier=taro.yamada&Password=cnVsZXM=&pyActivity=pyMobileSnapStart&pyShowFullPortal=true&Action=openWorkByHandle&InsHandle=MYCO-MYAPP-WORK%20S-1

 

Can anyone tell what's wrong in my openAssignment string?

 

Thanks,

 

***Edited by Moderator Marissa to update Platform Capability tags****

Pega Platform 8.4 Case Management