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OguzhanTortop Member since 2015 3 posts
softtech
Posted: January 10, 2019
Last activity: January 14, 2019
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Opening another application's harness in portal

Hi,

we have a portal which is shared by several applications defined on a base applications rulesets. Due to company's policy we have a default application which is set for each user when each user logins to Pega PRPC Portal. And from that portal each user can see different types of cases (work items) that belong to different kinds of applications and when user opens any kind of work item Pega itself handles application context of opened work item.

So that in the portal even user has aplication selected A user can process a case which belongs to another application for instance called B. However we have a different custom harness which works with rules of application B. In order to open that harness which requires to application B User needs to change application from portal to B and need to open the harness from that menu.

Now the client requires this harness which belongs to application B to be opened from other applications such as A, C, D. We know that pega can handle this situation by opening another tab with different context but we couldn't manage to do it. When we try to open a harness that depends on the rules of application B, and the currently application is not B we have errors because of rule resolution. We do not want to move the rules of the harness to the base applications because there are lot's of rules and each of them are spesific to application B.

any help will be appreciated, thanks in advance

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Case Management
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