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pandv Member since 2011 14 posts
PEGA
Posted: May 25, 2016
Last activity: September 2, 2016
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Opening a case from another Pega case

Hi everyone,

I have following scenario and wondering if anyone can help.

I have two Pega applications : AppA and AppB. We have Pega 7.1.7 using FSIF 7.14. Both applications reside in different Oracle databases. In some scenarios we create AppB cases from AppA through a web service which returns the work handle of the AppB case. I would like to provide link to AppB case from AppA case so that a user can see them if he is authorized to view the case. What are our options to open the AppB cases here from AppA?

Any help would be highly appreciated.

Thanks.

System Administration Case Management
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