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PraveenP7456 Member since 2015 46 posts
Infosys
Posted: 11 months ago
Last activity: 11 months 3 weeks ago

Opening a Case through Grid

HI I have a requirement to show all cases belonging to different stages in a dashboard.on click of the stages all cases which corresponds to that stage are being displayed in a Grid.Once i click on that case id link on that link it should open the case for me.

the issue i am facing is the source for the Grid is D_Caseinsteps Data page as a result the case is not opening in a new thread and its not available in clipboard also.

Kindly tell me method to open the case as a seperate thread.i am currently using the action open-by-handle and giving pzinskey value to open..

Case Management
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