Opening the multiple SnapStart URL resulting in same Browser Session
We have implemented the SnapStart URL concept in pega for external Users and are facing issue forming different session on click of the URL .
Pegasystems Inc.
IN
Can you clarify a bit more about same browser session ?
A screenshot depicting the issue will be of good help
Capgemini
US
We have two snap start URL each pointing to a different assignment shape and both the snapstart URL have operators with different access groups for authentication.
Once we open 1st snap start it shows the UI and we perform action and can see different elements based on his accessgroup.
Now open 2nd snapstart in the same browser which have different UI which is visible based on new accessgroup different from the 1st Snapstart. In this case 2nd snapstart accessgroup is not loaded, it takes the session and accessgroup details from the 1st snapstart which was already opened.
Ideally, both snapstart URL should have opened up with thier own requestor context but its not working that way.
Let me know if that helps or let me know if u need screen sharing session. We can have one so that i can demo you up the scenario.
Capgemini
US
We have two snap start URL each pointing to a different assignment shape and both the snapstart URL have operators with different access groups for authentication.
Once we open 1st snap start it shows the UI and we perform action and can see different elements based on his accessgroup.
Now open 2nd snapstart in the same browser which have different UI which is visible based on new accessgroup different from the 1st Snapstart. In this case 2nd snapstart accessgroup is not loaded, it takes the session and accessgroup details from the 1st snapstart which was already opened.
Ideally, both snapstart URL should have opened up with thier own requestor context but its not working that way.
Let me know if that helps or let me know if u need screen sharing session. We can have one so that i can demo you up the scenario.
Pegasystems Inc.
IN
Are you closing the browser before opening the second snap start URL ?If not, try that out.
Capgemini
US
Closing the Browser Works. But the issue is we dont want to close the browser every time for it to work