Opening WO from WB displays bottom part of the WO page
My issue is when I open a work object from a work basket, it opens the work object in new tab,which is fine. But, by default the bottom part is displaying instead of Take Action part, so user needs to scroll up to work on that request. This happens to some requests only which is strange. Could some one please help me regarding this. Thanks in advance. We are using Pega 7.1.5 version.
Hi ranjr, thank you for the quick reply. Yes we have one text box field at the bottom of the page and the focus is going to that field.When I remove the field and tested, it's working fine. So, the issue is with the field only may be. How can I remove the focus on the field?
I assume that you are telling that , when you are opening up any work item from workbasket, the focus is coming at the bottom of the screen and not on top. Am I correct ?
If that is the case, then we need to first identify whether there is any Java Script involved which is taking the focus below or not.
Also, since by default the focus will come to the first editable field of the screen, we also need to check whether in those specific screens, there is any editable field present on top of the page or not.
Hi Santanu, thank you for the quick reply. We have a text box field at the bottom of the screen and for some requests the screen goes to this field by default when we open it from work basket. When I remove the field and tested it's working fine, staying at the Take Action. So, the issue may be with the editable field at the bottom of the page. So, how to remove focus on this field?