We have a number of places where we have the link to the work item, and not the assignment. When we call action *Open Work By Handle* then opens the work item in review mode. This requires an extra click for users who need to perform this item.
Is there an activity available which will can (1) open the work object, (2) check if the current user is assigned to do work on it, and (3) if so, open the assignment and show in perform mode (else show in review mode)?
That will be a big help.
***Edited by Moderator Marissa to update platform capability tags****
Currently we have a grid to display the multiple records and customer can open multiple objects .
For testing purpose ,i just configured the the work-.Open activity from Action using Run Activity then after click on the link ,neither object is opening in tab nor error is occured in tracer and Work-.Open activity gets called successfully and show-harness step gets executed as well .
Passed the Inskey as pzInsKey and Purpose and Action parameters are Perform .
I can build custom activity to have a logic when to open the item in perform mode and review mode but how to open the object in new tab .
Seems , we need to make script and configure it in JS to call it from Action using Run Script . Any thoughts to avoid custom JS file would be great.