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 vivek ayyakannu (VivekA)
Virtusa Corporation US
Associate Architect
Virtusa Corporation US
US
VivekA Member since 2018 21 posts
Virtusa Corporation US
Posted: December 29, 2020
Last activity: March 17, 2021
Posted: 29 Dec 2020 13:02 EST
Last activity: 17 Mar 2021 17:20 EDT

Openspan ASO manager dialog not showing

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Hi All,

I am using below method to display ASO dialog if the credential is not set.

GC_Compass.asoManager1.ShowCredentialDialog() 

Same code works in other users machine. but for 2 of the user the dialog does not appear.

Did anyone face similar issue, Any help would be appreciated.

Thanks.

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Posted: 10 months ago
Posted: 17 Mar 2021 17:20 EDT
Jeff Badger (jeffbadger)
PEGA
Product Manager, Robotics
Pegasystems Inc.
US
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@VivekA   It would be helpful if you shared your automation. If you are showing the dialog and the inbound execution link is asynchronous, the dialog will not show. Dialogs require a synchronous link.

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