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Posted: September 11, 2017
Last activity: September 13, 2017
Openspan causing IE to crash
Hello,
I have users who have Openspan installed on their computer and they are reporting that IE is crashing when running a report that launches in IE. Users who do not have openspan installed can run and open the report without any issues. What should I do to correct this issue?
***Edited by Moderator Marissa to update categories***
Hello Larry,
When you say 'openspan' do you mean runtime or studio? Are they being ran during this? If they are not being ran this may be an issue with your security or anti-virus settings.