Question7Replies281Views AmrutaK9 Member since 2018 1 post Zensar Technologies Posted: 2 years agoLast activity: 2 years 2 months ago Closed Openspan keeps crashingHi , My openspan application crashes/hangs and then I have to restart my system. There is no specific pattern for this.I have checked if there is any process set to NOT RUN but everything looks correct . Only openspan is running on my system and no other application. I'm using studio 188.8.131.52 32 bit with IE 11.Could you please assist here ?Thanks Robotic Process Automation ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoUjjwalShukla_GCS PEGA replied to AmrutaK9Hi Amruta, The best way to troubleshoot is to start with event viewer application logs in windows. It should give some helpful logs. Regards, Ujjwal Posted: 2 years agoAmrutaK9 Zensar Technologies replied to UjjwalShukla_GCSThanks , I have asked user to provide log files. Posted: 2 years agoTarun Bolla Infosys replied to AmrutaK9In addition to what Ujjwal has suggested, do check StudioLog and RuntimeLog first to try and see if you can find something there. Posted: 2 years agoAmrutaK9 Zensar Technologies replied to Tarun BollaSure will check. According to investigation , it looks like memory issue.But only openspan application is running on user's machine.My application is built in 32 bit studio . Is it possible to convert the application to 64 bit with same 32 bit studio version? If yes , then how ? Also ,Is there any way to resolve this memory issue or to increase memory ? Thanks Posted: 2 years agoAmrutaK9 Zensar Technologies replied to AmrutaK9Any update or solution for above mentioned queries ? Posted: 2 years agodebns PEGA replied to AmrutaK9Hi Team, I am facing the same issue. Probably this is happening with the newest version, the previous version was working fine. When I am trying to interrogate something, it's throwing a message that "it's getting restarted". Jyotirmoy@c2 Posted: 2 years agolopec PEGA replied to AmrutaK9Hello, Crashing issues are best investigated through a Support Request. Please open an SR for the Support Team to investigate the issue.