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Virtusa Corporation
Posted: June 13, 2018
Last activity: August 23, 2018
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OpenSpan Runtime Shutting down with exception 'OpenSpan.Common.Memory.SharedMemoryAllocationException'
Hi,
We had a RPA robot that is running 24/7 to process cases. Autologin feature was setup on the VM and OpenSpan Runtime launches on windows startup and Startup Project was setup in RuntimeConfig.xml file.The issue we are facing is OpenSpanRuntime stops processing cases by throwing an exception ''OpenSpan.Common.Memory.SharedMemoryAllocationException''. if we restart the VM OpenSpan runtime launches again and start processing cases. so after processing some cases again it stops randomly by throwing the same exception. please refer to the attached file having exception information.
if anyone facing the same issue please share your solution.
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Hi,
Looking at the error I can only think there is memory issue here, I would suggest you to check below discussion might find some pointers
https://community1.pega.com/community/product-support/question/memory-management-techniquesbest-practices
Thank You