Question
OpenSpan.Runtime has stopped working error
Hi,
While running the automation from the studio, the automation runs properly for a few minutes but later throws Openspan.runtime has stopped working error. Please advise on this.
PFA
Thank You
Hello,
Could you please check the .NET Framework installed in your system.
Kindly check the below link for support matrix.
https://community.pega.com/knowledgebase/articles/pega-robotic-automation-application-support-matrix
Hope this helps.
Thanks,
Hari
Make sure you are not looping back on yourself in the code and using ForLoops instead. Been there, done that, it'll drive you nuts until you fix it.
Hi Ed,
Could you please elaborate more on this?
In our usecase, the automation is triggered by the arrival of a new mail. So, If we have 2 or more mails coming in at the same time, they are queued using StartActivity method. I have observed that while sending/receiving mails, at times Outlook gets stuck at "Preparing to Send/Receive" & "Updating Inbox". However, this happens only when outlook receives more than 3 mails at a time. For less than 3 mails it works smoothly.
Please advise on this
Thank You!
I have never had luck with events in Outlook. May I suggest a loop with a time delay like a minute or two.
Ed
error details related to openspan.Runtime has stopped working
When downloading greator than 20 excel files from web application through openspan automation it showing error openspan.Runtime has stopped working .
Please check attachement & reply the same.
Hi Balaji,
I have branched one of your comments and created a new post to get assistance on your question.
Please follow the following link to get suggestions. Avoid creating duplicates for the same query, it will add confusion and reduce chances of getting the right attention..
Thanks
Hi Shivans,
Could you please check the Runtime logs for the error.
Also could you also monitor the cpu usage while this happens.
Regards,
Ujjwal