Question2Replies125Views Christinat9806 Member since 2018 23 posts AAA Posted: February 21, 2020Last activity: February 25, 2020 This operation requires a lockon object before it can proceedWe are intermittently receiving this error when agent receive a call and are on the OOTB search screen before any action has been taken on the customer. Pega Customer Service for Insurance Low-Code App Development ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 9 months agokanap2 PEGA replied to Christinat9806Could you please check in the tracer if any instance requires a lock and could not acquire it. Please share tracer XML if possible. Posted: 9 months agovsm02 PEGA replied to Christinat9806Are you getting this error on selecting the customer after the call is opened for long time in the screen?