Question
2
Replies
180
Views
AAA
Posted: February 21, 2020
Last activity: February 25, 2020
This operation requires a lockon object before it can proceed
We are intermittently receiving this error when agent receive a call and are on the OOTB search screen before any action has been taken on the customer.
Could you please check in the tracer if any instance requires a lock and could not acquire it. Please share tracer XML if possible.