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Hector Serrano Martinez de Guereñu (HectorSMG)
INETUM
Senior Consultant
INETUM
ES
HectorSMG Member since 2017 44 posts
INETUM
Posted: January 23, 2020
Last activity: February 3, 2020
Posted: 23 Jan 2020 3:59 EST
Last activity: 3 Feb 2020 16:04 EST
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Order on getting queued assignments by robots

Hi,

I would like to know in which order the robots process the assignments from queue. I always though that these queues work like a FIFO stack (First Input First Ouput) but according to the following I thinks there is something more.

In the image001.png it can be seen that the assignment was queued at 11:19 and until 11:44 the robot didn't process it.

In the image002.png it can be seen that between 11:19 and 11:44 the robot processed the following cases: 25, 27 and 26.

How is it possible that the case 24 was processed after 25, 26 and 27 although the case 24 was sent to the queue before cases 25, 26 and 27?

Thanks,

Héctor

Pega Platform Robotic Process Automation
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