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Kensho Tsuchihashi (KenshoTsuchihashi)
PEGA
Project Delivery Leader
Pegasystems Inc.
JP
KenshoTsuchihashi Member since 2010 139 posts
PEGA
Posted: June 18, 2017
Last activity: August 23, 2017
Posted: 18 Jun 2017 22:13 EDT
Last activity: 23 Aug 2017 11:46 EDT
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Other unknown hotfixes are installed by itself

Hi,

We have been provided a specific hotfix for our project and it contains a single hotfix (just one activity) that does not require any other hotfix (there is no dependencies). However when we install the hotfix, other unknown hotfixes are also installed by itself. Actually this is not the first time but every time we install provided hotfixes some other multiple hotfixes are installed. Why does this happen? As a standard policy, does hotfix include other important or critical hotfixes all together although they are not directly dependent? Where system is already in production, we need to pay a lot of attentions to what is installed and can't let any unknown hotfixes to be installed just because it is critical or not, without testing or knowing the actual codes because we need to reivew and analyze if it impacts our own application first.

Also, our system is in a closed environment with no Internet connections. That means other hotfixes can't be included in the DL-XXXXX.zip file without GCS manually including it, correct? I am asking this question because every time we install hotfixes we notice others are installed, and is this because system automatically checks what we have in our system and detects what is actually needed, and installs whatever is evaluated to be must be installed, or GCS manually mispackaged it to zip file? I don't see any other fixes binary in the zip file and wondering how things work here. I have never uploaded Catalog file since we did clean installation of Pega 7.2 so far.

Thanks,

***Updated by moderator: Lochan to add SR details***

Support Case Created
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