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RAJUARELLA Member since 2011 1 post
Wipro
Posted: 8 months ago
Last activity: 8 months 1 week ago

outlook integration with pega 8.3

Hi All,

I am trying to integrate outlook with pega using a component provided by pega in pega Market place 

https://community.pega.com/knowledgebase/articles/pega-sales-automation/integrating-pega-sales-automation-microsoft-outlook-using-pega-outlook-office-add

I have some doubts and facing issues in doing this 

1. Is outlook integration possible with out sales framework i.e i want the outlookadin portal provided in component to function and see the Mail synchronization and calender events in pega portal

2. I want to same some customization on the component , so i want to invoke the EWS connector rules from my custom activity , is it possible to create a meeting or calender invite using my custom activity.

3.what is the endpoint URL for the EWS services , I am using (https://outlook.office365.com/EWS/exchange.asmx)URL, and i dont have any organization outlook account , i am using my personal account

Could anyone please let me know if what i am trying to do is possible ? and point me right direction if anyone has done this kind of implementation before 

Thank you 

Pega Platform 8.3 Low-Code App Development Dev/Designer Studio
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