Posted: 19 Jun 2020 15:38 EDT Last activity: 26 Jun 2020 9:49 EDT
Overall SLA not processing workobjects
Our application is on Pega7.1.6. CommitwithErrorHandling OOTB rule intermittently saving overall SLA records without work object ID in PXASSIGNMENTHANDLE. Due to this Overall SLA is not working for those particular cases. Could you please suggest fix for this issue.
***Edited by Moderator Marissa to update Platform Capability tags****