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Ramakrishna Kovvuri (RamakrishnaK1892)
United Health Group Information Services

United Health Group Information Services
US
RamakrishnaK1892 Member since 2014 1 post
United Health Group Information Services
Posted: June 19, 2020
Last activity: June 26, 2020

Overall SLA not processing workobjects

Our application is on Pega7.1.6. CommitwithErrorHandling OOTB rule intermittently saving overall SLA records without work object ID in PXASSIGNMENTHANDLE. Due to this Overall SLA is not working for those particular cases. Could you please suggest fix for this issue.

 

 

***Edited by Moderator Marissa to update Platform Capability tags****

Pega Platform 7.1.6 DevOps Case Management Healthcare and Life Sciences System Architect