Question
page can't be displayed
Hi,
While traceing the any requestor through SMA i am getting the "page can't be displayed" error message. please let me know how it fix this issue.
Browser:- IE-11
Thanks & Regards,
Rama Krishna
***Updated by moderator: Lochan to add Categories***
Hi Vikash,
We are using same url( application & SMA). Those things configured in WAS level correctly and it was working fine earlier.
I ma not sure why we are facing the issue now.
Thanks & Regards,
Rama Krishna
Hi RamaKrishna,
Do you see any error in the Pega-RULES logs when trying the same.
Could you please attach the log.
Regards,
Vikash
Hi Vikash,
did not generate any logs for this. I verified yesterday itself.
Thanks & Regards,
Rama Krishna
Hi Rama Krishna,
Can try resolution given in the below link:
https://pdn.pega.com/support-articles/not-able-trace-agent-through-sma
Please let me know if this helps.
Regards,
Vikash
Hi RamaKrishna,
Could you please verify if the 'PRPC Primary URL' and 'PRPC Diagnostic URL' were correctly configured on the SMA > Node details
Regards,
Vikash