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Posted: February 14, 2018
Last activity: April 10, 2018
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Paid Media Manager Designer Throwing error
We are trying to connect to facebook through paid media manager. When we try to configure the paid media manager designer in marketing portal we are always getting below 2 errors when we put the outbound schedule and Run/Save it:
1. The backing campaign could not be run . Please review the OB schedule and run again.
2. Could not acquire lock on the backing campaign, please refresh and try again.
Hi,
Could you please check the Campaign for this Issue/Group? Find the instances of PegaMKT-Work-Program class and Open the Campaign specific to this combination. Then perform Actions->Fix Correspondence->Reject Correspondence. And then retry.
Thanks & Regards,
Matta