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Hari Jetti (HJetti)
Optus
Pega Consultant
Optus
AU
HJetti Member since 2011 12 posts
Optus
Posted: April 3, 2019
Last activity: May 30, 2019
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Parameterise SMS Treatment name

Hi there,

Is there any way to pass SMS Treatment name dynamically to the SMS treatment rule? we have a requirement where agent choose a template from a list of available templates and offer flow has to use the template agent selected. As per the SMS treatment shape it only accepting a valid rule name and not accepting a param or property reference.

With this if there are 10+ templates we need to use sms shape for each template in an Offer rule, and it also becomes harder if business creates new templates.

Thanks,

Hari Jetti

Pega Marketing
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