Question

1
Replies
284
Views
MagudeeswaranM6723 Member since 2018 5 posts
HCL Technologies
Posted: 1 year ago
Last activity: 1 year 7 months ago
Closed

Parent case flow not running once the child case has resolved

Hi,

I have a parent case(Onboarding) and 3 child cases (Savings,Current,Credit).I have 5 stages in onboarding, in the 2nd and 3rd stage I have created 2 child cases(Credit,Current) and in 4th stage I have used change stage smartshape , I changed the stage to 3rd. after finishing this stage(3rd) the normal flow should go to 5th stage.(After the child case has resolved, the parent case not continuing here.) But its not getting back to the parent flow properly. Help me to get it.

PFTA below.

Case Management
Moderation Team has archived post
Share this page LinkedIn