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MaulanaP Member since 2017 19 posts
Sinarmas MSIG Life
Posted: February 26, 2018
Last activity: March 19, 2018
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Party ID error on SLA

I have routing and SLA on my two Flow Actions.

- Routing to workbasket A and SLA_01 (notifiy to manager A) on first flow action.

- Routing to workbasket B and SLA_02 (notify to manager B) on second flow action.

When I am on SECOND flow actions, that stuck on error "Party ID:This field may not be blank."

then appears "Fix Correspondence"

on Open Assignment which contains correspondence to manager A.

Why this error appear? Anyone can help me to fix this problem?

Thanks before.

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