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AmmarA07 Member since 2018 8 posts
Willis Towers Watson
Posted: 1 year ago
Last activity: 1 year 5 months ago
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Passing Chat Case ID (Interaction ID) to the client/Website

Hi,

I'm trying to pass the case ID (Interaction ID) to the client, so when the chat starts I need a way to make the chat ID available on the client page where the chat is initiated.

Also, How to access the case ID (Interaction ID) from the JavaScript files. What is the var name?

Thank you

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