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Abhishek De (AbhishekDe)
Tata Consultancy Services
Assistant Consultant
Tata Consultancy Services
IN
AbhishekDe Member since 2012 8 posts
Tata Consultancy Services
Posted: September 25, 2020
Last activity: February 24, 2021

passivated or destroyed requestor

We are having case lost issues into production system  PEGA V8.2.7. While analyzing the pega logs, we found the below message,

2020-09-15 11:01:19,505 [fault (self-tuning)'] [  STANDARD] [                    ] [      PFMFW:02.04.01] (_FW_PFMFW_Work_Feedback.Action) INFO  istpcrmccapp01v|192.168.85.154|SOAP|SubmitQueueItemsService|Services|getSubmitQueueItemsResult|ARRMFP2494P8404WKBRZYMV76GY2X584PA  - ****    CONTIW-141233 has been associated with CaseID:  TK-4307897    **** 2020-09-15 11:01:20,622 [84c.cached.thread-15] [  STANDARD] [                    ] [                    ] ( internal.mgmt.PRRequestorImpl) INFO    - [QuiescePassivation] forcePassivateInner: passivated or destroyed requestor [HA0EU9IR2FZ6H2SOIXH6R5VQIS5SNDYOJA]

Can anyone please let me know whether the error causes the case lost into production system.

Regards,

Abhishek

 

Pega Platform 8.2.7 Case Management Other Industry Senior System Architect